Barcelona

Barcelona makes procurement sexy

Barcelona has broken new ground with the BCN|Open Challenge in a number of ways. Barcelona is one of the first cities to procure by challenge, meaning that the RFP for six solutions to be procured is not stating the desired solution, but the problem to be solved.

Mañana de sábado de trabajo intenso BCN | Open Challenge @barcelona_cat

— AnnA (@Fenix_Anna) May 24, 2014

But BCN|Open Challenge also seems to have hit the spot by breaking down the many barriers experienced in procurement, and creating excitement among entrepreneurs and citizens alike. In fact, the RFP page has received over 30,000 visits in the first 2 weeks of the announcement.

This is not a coincidence, but the result of a remarkable effort by city leaders, administrators and managers to design an open process. Further, the city has shown its creativity in a media campaign that reached citizens on all social and media channels - including the screens on buses and metros.

So it is not surprising to find a Tweet (see above) that celebrates public procurement as a lifestyle experience. How many of your friends or colleagues would post a picture reading an RFP at breakfast?

Citymart teams with Barcelona City Council to break the public procurement mould

Citymart and Barcelona City Council have partnered to launch a trailblazing public procurement initiative. BCN|Open Challenge turns urban challenges into opportunities by opening them up to local and international innovators, with the aim of promoting economic growth while transforming public services to improve the lives of Barcelona’s citizens.

For the first time, companies – especially SMEs & start-ups – are directly linked into the public procurement process. Barcelona City Council has further committed to acquire and support the winning solutions with a comprehensive development package to ensure their fruitful implementation.

Barcelona City Council in partnership with Citymart launches BCN|Open Challenge, an international call for innovative businesses and entrepreneurs to propose pioneering solutions to six challenges carefully designed to address key issues that affect the citizens of Barcelona in their daily lives.

Companies have until 16 June 2014 to present solutions to the six challenges. Finalists will be announced in late July, while the winning proposals for each challenge will be contracted by the end of the year.

Rather than prescriptively defining the solutions they are looking for, Barcelona publishes six urban and social challenges they are facing and asks for new solutions. Companies with new technologies and innovative approaches stand to gain from this simultaneously inclusive and disruptive model.

Backed by a 1M EUR innovation fund, BCN|Open Challenge will welcome the winning companies with a comprehensive business development package including dedicated landing space as well as financial and human resource training.

Using public procurement as a vehicle to stimulate development and attract new talent, BCN|Open Challenge offers a model that will catalyze innovation and accelerate business growth and job creation in the city. In line with the Barcelona Growth initiative, which designs the economic strategy of the city, this programme enables Barcelona City Council to strengthen its position as a leading global city for innovation and entrepreneurship.

The six challenges are:

1. Reducing bicycle thefts in the city 2. Empowering support systems to reduce social isolation 3. Monitoring pedestrian flows in the city 4. Tools for digitisation of museum and archive collections 5. Automatic detection and alerts of damaged road surfaces 6. Empowering local retail through technology

BCN|Open Challenge

“Citymart is proud to partner with Barcelona to pave the way towards a more open, entrepreneurial and innovative city government” remarks Citymart CEO Sascha Haselmayer. “This is a unique and bold step to improve the lives of citizens, and an unprecedented commitment to support the global innovation community.”

The Deputy Mayor for Economy, Business and Employment, Sonia Recasens, highlighted this pioneering initiative as one that will “accelerate efficiency and transparency in public procurement so that it becomes a powerful tool to strengthen the Barcelona brand, attract investment to the city and establish synergies with local companies.”

BCN|Open Challenge sets a new standard for accountability and transparency within Barcelona’s regulatory and procurement decisions. Through this programme, Haselmayer says, “Barcelona is positioning itself as a leading global city for innovation and entrepreneurship by opening up and inviting entrepreneurs to transform the city.”

For Recasens, the benefits for the city of Barcelona are similarly apparent: “The proposals arising from this international call will enable us to build a more innovative, competitive and global Barcelona at the hand of local and international companies. It will also encourage foreign investment projects that will undoubtedly strengthen the role of the city as an economic and knowledge hub.”

Together, Citymart and the Barcelona City Council are proving that even in times of austerity and budget cuts, it is indeed possible to shift the public procurement landscape to enable business-led innovation to transform the lives of citizens in a more direct and transparent way.

To learn more about BCN|Open Challenge, visit bcnopenchallenge.org.

About Citymart Citymart supports cities in transforming their communities by strengthening their innovation capacity and sharing inspiring solutions & methods to address urban and social challenges. The company provides tools and methods adopted by 52 cities to-date – such as London, Paris, Barcelona, Boston, Fukuoka, Cape Town and Mexico City – to leverage entrepreneurship and markets early-on in the public procurement and regulation processes. As a result, cities invest less public resources to greater societal effect, and create more sustainable, resilient and responsive communities.

Over the last 5 years SMEs from around the world have won 98% of the Calls published on Citymart.com. By opening procurement and finding new approaches, cities stand to save between 5-10% of operating budgets, according to a study by McKinsey Global Research. More competition reduces costs, creates local jobs and increases entrepreneurship. The role of Citymart is to bring such city-innovator partnerships into being.

For more information, visit citymart.com, follow us @CitymartTeam or on facebook.com/Citymartcom

About Barcelona Growth Barcelona Growth is an initiative led by the City Council of Barcelona that brings together public and private representatives from various fields to guarantee the conditions for economic growth. It was born after the City Council called the main economic agents of the city together and invited them to work jointly on researching specific measures to restart the local economy. Barcelona Growth is at the centre of a package of policies and measures aimed at promoting the economic development of the city of Barcelona over the next few years. With this programme, the City Council aims to be practical, work in a network, alongside the actors and in a fast way, taking into account the situation, with the clear aim of achieving growth and acting as a motor for the country.

To find about more about Barcelona Growth, visit http://w42.bcn.cat/barcelonabusiness/en/.

When inertia is not sustainable: facilitating social innovation in Barcelona

With increasing social demands and decreasing resources to respond to them, social innovation is much more than a buzzword in Barcelona. Over the last 12 months, UpSocial has been working in partnership with the City of Barcelona and Citymart.com to (a) identify the best proven innovations capable of responding more effectively or efficiently to critical social problems; and (b) facilitate their successful implementation locally.

The idea

Social innovation does not circulate as quickly and nimbly as market-led innovation. The incentives seem to be missing. This is why social innovation (defined as a novel solution to a social problem that is more effective, efficient, sustainable, or just than existing solutions and for which the value created accrues primarily to society as a whole) rarely surpasses the borders of the initial project. “Nearly every problem has been solved by someone, somewhere. The challenge of the 21st Century is to find out what works and scale it up”, said Bill Clinton.

With this idea in mind, and inspired by the work of Ashoka’s ChangeNation in Ireland, UpSocial designed a methodology to respond to critical social challenges through the best proven innovations. Citymart.com played a key role in its design and in researching solutions. Actually, UpSocial used its platform to discover innovations and engage a multisectorial jury to evaluate them and select the most appropriate.

The response

This initiative, titled Social Innovation for Communities (SIC), started with the City of Barcelona and the government of Catalonia identifying four social challenges that required innovation: (a) short and long term solutions for youth unemployment; (b) opportunities for single-parented families in risk of social exclusion; (c) increasing the employability of people with disabilities; and (d) improving the environmental impact of mass tourism in Barcelona. A call for solutions was issued through CityMart and over 400 solutions were initially identified in 8 weeks.

A selection was made to present 25 solutions per challenge to a jury. The selection was based on the following criteria:

  • Evidence of impact: The existence of evidence of impact to make sure the innovation has been successfully implemented.
  • Scale: scale of implementation of the innovation, to understand whether it has been packaged in a way that replication is feasible.
  • Income: The sustainability model is consolidated, so that the model can be implemented efficiently.
  • Low barriers to entry: no major obstacles are found for implementation, such as major investment needs or legal reforms.

The jury of each challenge selected 3 to 5 innovations and the winning innovators were invited to Barcelona to meet with potential investors, replicators, and key stakeholders interested in replicating/implementing their model. Public events were also organised to present the innovations and generate debate about current practices implemented to resolve social problems.

Preliminary results

It is early to make a proper evaluation of the impact this whole process has had to date.  Impact will be measured against the outcomes generated by the new solutions implemented. However, an indicator provides with a promising result: of the 12 innovations brought to Barcelona, 6 are currently being implemented and 3 are negotiating partnerships to adapt their model locally. The development of a better ecosystem for social innovation is also emerging as a positive outcome. Social innovators have appreciated the value of being confronted with different expansion models and the support they received in designing a light but effective outreach strategy to international expansion.

Lessons learnt

This first year of implementation has helped UpSocial draw some conclusions about promoting and implementing social innovation effectively:

  • Social R&D must be a top priority: as social needs increase and become more complex, the potential results of investing in R&D become more evident. This means researching sustainability models to resolve social problems, reviewing the means and goals, bringing together problems and challenges to find disruptive solutions, etc.
  • Importing social innovation requires the participation of the innovator to capture the learnings, accelerate implementation and increase the possibilities of success, as well as the engagement of local actors capable of adapting and replicating the innovation. The two parts are necessary.
  • Social entrepreneurs and social enterprises do not usually have consolidated and well-defined expansion and replication models. There is a need to support successful social entrepreneurs in designing efficient models, usually requiring little support from “headquarters”.
  • There is a great potential in finding new business models to resolve social problems. There are also very interesting innovations in management that allow traditionally small-scale solutions to reach out much larger groups.
  • Citymart.com is an efficient and effective marketplace for innovation, and it works also with social innovation. Its transparent process, the capacity to identify solutions globally and the way it manages knowledge and information is extremely valuable.

For further details on UpSocial and this process, visit Citymart.com/call/SICBarcelona.

21 world cities reveal the winning solutions to improve lives of 110 million citizens

Twenty-one cities from Asia, Africa, Europe, North and Latin America have announced the winners of the Living Labs Global Award 2012 (LLGA 2012) in Rio de Janeiro, Brazil. The Award presented major urban challenges faced by cities such as Barcelona, San Francisco, Cape Town, Mexico City, Birmingham, Rio de Janeiro or Lagos, to which 555 companies from 50 countries responded by presenting their innovative solutions. Cities spend EUR 3.5 Trillion annually in public procurement, and technologies promise major efficiency, accessibility and service quality gains.

During the first world meeting in Latin America on the smart use of technologies and services, public leaders from 21 global cities have revealed the winning innovative solutions that best meet strategic challenges like Affordable Housing Units for Lagos (Nigeria), Data to Help Fight Obesity in Eindhoven (The Netherlands), Changing Private Car Use in Lavasa (India), Wireless Control of Urban Systems in San Francisco (USA), a Knowledge Square to enhance digital inclusion in Rio de Janeiro (Brazil), Participation in Service Design and Delivery in Sant Cugat (Spain), Digital Public Transport in Mexico City (Mexico) and Engaging Visitors Experience in Barcelona (Spain). Winning solutions of the LLGA 2012 will now be piloted in the 21 participating cities over the next 12 months, to evaluate their impact to meet the pressing challenges.

 The winning solutions are:

 City of Barcelona (Spain): Contactless tags to bridge real and physical worlds, by Connecthings

City of Birmingham (UK): Composting on-site in Green Communities, by Susteco AB

City of Cáceres (Spain): Sustainable Cities. Motion is Energy, by OTEM2000 - Green Solutions & Management S.L.

City of Cape Town (South Africa):  Cape GeniUS!, by SCY

City of Coventry (UK): HLG SYSTEM, by GLASS COVER Europe S.L.

City of Derry~Londonderry (UK): Contactless tags to bridge real and physical worlds, by Connecthings

City of Eindhoven (The Netherlands): The App that gets teenagers moving, by GGD Brabant-Zuidoost

City of Fukuoka (Japan): Smart PathFinder, by Where 2 Get It, Inc.

City of Glasgow (UK): SmartCity Málaga, by Endesa

City of Guadalajara (Mexico): Guadalajara: Keeping Road Surfaces in Top Condition, by Falcon Road Maintenance Equipment

City of Hamburg (Germany): Contactless tags to bridge real and physical worlds, by Connecthings

City of Kristiansand (Norway): City Direct, by Innovation Center Iceland

City of Lagos (Nigeria): Lagos state Housing Solution, by TEMPOHOUSING NIGERIA LIMITED

City of Lavasa (India): SKYBUS, by Skybus

Mexico City (Mexico): Modern Urban Transport Information, by Clever Devices

City of Rio de Janeiro (Brazil): Contactless tags to bridge real and physical worlds, by Connecthings

Rome - Lazio Region (Italy): Get on board and play with bUS, by Placemaking srl

City of San Francisco (USA): From Street Lighting Management to Advanced Smart City Services, by Paradox Engineering

City of Sant Cugat (Spain): MindMixer, by MindMixer.com

City of Santiago de Chile (Chile): SFpark - A New way of managing parking, by San Francisco Municipal Transportation Agency

City of Terrassa (Spain): CityWalking, by UPC BarcelonaTech

In a unique global effort, 555 technology solutions from about 50 countries submitted to the Living Labs Global Award 2012 in February, while 109 were shortlisted in March. Winners have been selected after an international two-round jury process involving 147 jurors, under the auspices of Living Labs Global, a non-profit association based in Copenhagen and Barcelona working with 50 cities and 1,000 companies around the world to promote service innovation in cities. The Living Labs Global Award is a unique global process providing full accountability in the evaluation through independent experts. The LLGA 2012 was promoted by 21 global cities in partnership with Living Labs Global, Citymart.com, Oracle and The Climate Group.

The LLGA 2012 Ceremony of 2 May was attended by 200 participants from 22 countries in Rio de Janeiro as part of the Rio Summit on Service Innovation in Cities.

Imagen

 “Today we have witnessed a major commitment towards meeting some of the world’s pressing urban challenges, with the goal of improving the lives of more than 50% of the world’s population by using clean technologies, smart services and better accessibility. The winners will now have the opportunity to implement their solutions in real-life, and work together with stakeholders in the 21 partner cities to prove their impact,” said Sascha Haselmayer, Co-Founder of Living Labs Global.

 The Living Labs Global Award 2012 has been an important event for the City of Rio de Janeiro, which will soon host the Football World Cup and the Olympic Games. We thrive upon knowledge and innovation and this Summit exchanges experience and cutting-edge solutions. It has been a very successful event. Through the Living Labs Global Award 2012 we received 109 solutions that will help us to develop our Knowledge Square, which is being implemented in 6 areas of the city and aims to enhance digital inclusion across Rio de Janeiro,” said Franklin Coelho, Secretary of Science and Technology of the City of Rio de Janeiro, host city and partner of the LLGA 2012.

The cities will be considered at the cutting edge of innovation and progress, as contactless technologies and associated mobile services are about to revolutionize mobile usages. They will also enjoy a new two-channel interactive communication tool, visible and accessible to everyone which is particularly important for an emerging global city. Connecthings will be glad to benefit from such prestigious international references and to demonstrate that its solutions are flexible and adaptable to cities’ diverse challenges,” said Damaris Homo, Business Development Manager at Connecthings, winner of four LLGA 2012, including the categories of Rio de Janeiro and Barcelona.

With initiatives like the Living Labs Global Award 2012 we are transforming Barcelona into a platform for innovation. We would like to see successful projects in the city being replicated in others, such as Rio de Janeiro or Paris, to name a few. The city of Rio as the host of the next Football World Cup and the Olympic Games must also think about their legacy and how the infrastructure will bring benefits to its citizens in the future, said Josep M. Piqué, Strategic Sectors Director, 22@ Barcelona, partner city of the LLGA 2012.

“Over 50% of the world population lives in cities and only by having them on our side will we win the battle against pollution and build a better world. We have to disseminate the Clean Revolution to city leaders, said Molly Webb, Head of Smart Technologies, The Climate Group, partner of the LLGA 2012.

On the second day of the meeting, May 3, during the Rio Summit on Service Innovation in Cities, 200 delegates from 22 countries, including public leaders from 30 international cities and pioneering entrepreneurs driving social and technological innovation are engaging in matchmaking activities to foster partnerships and dialogues on the investment priorities of participating cities: Urban Systems & Services, Health & Wellbeing, Open Government & Accessibility, Clean and Green Cities, Tourism & Mobility.

On May 4, delegates join LLGA 2012 local immersion programme to experience some of the ground-breaking projects, such as the Change through Digital Inclusion (CDI) programme in the favelas of Rio de Janeiro, now adopted by 717 communities in 14 countries.

About Citymart.com

Citymart.coml is a non-profit association based in Copenhagen (Denmark) and Barcelona (Spain), working with 50 cities and 1,000 companies and research centres in Europe, Africa, Asia and the Americas with a mission to open the market for service innovation in cities and overcoming key technology, organisation and trade barriers. The Living Labs Global Award is an annual process over 8 months in which cities present their challenges and provide guidance to the business and technology community on future investment plans and needs. Solution providers respond by submitting existing technologies as entries for evaluation by an international jury.

Previous LLGA winners

Some of the winners of LLGA since 2010 include SOCRATA, whose solution has been implemented by San Francisco to power the city’s new cloud-based Open Data site, URBIOTICA’s intelligent waste management sensors for recycling containers and WORRLDSENSING’s cutting-edge urban smart parking solution.

Facts:

More than 557,000 local governments provide services to more than 50% of the world’s population with an annual spending of 3.5 Trillion Euros per year. New technologies can radically improve transport and mobility, urban systems and services, open government, health and wellbeing and other key areas of urban life.

More information on www.llga.org

Follow us on Twitter (@LLGACities), Facebook.com/citymartcom and Linkedin

Bicibox: Solving the bike parking problem

[youtube=http://www.youtube.com/watch?v=yikjgJnFfTM&context=C435488dADvjVQa1PpcFOJ1wVZFRcV3UIjBc0ZpSVdJIgPEPvH2Zs=] As a commuter cyclist, I'm used to getting questions from people who are interested in the practicality of biking to work or school: What clothes do you wear? How do you carry all of your stuff? How do you keep your bike from getting stolen? This last one is a question that is hard to answer simply, since no lock is 100% theft-proof. Finding decent bike parking can be a problem as well. Depending on your city, it may be hard to find a secure place to park a bike because racks are nonexistent or inconvenient, forcing cyclists to lock to less secure signposts, parking meters, or street trees.

Unfortunately, studies have shown that these problems surrounding bike parking are some of the major reasons that more people don't travel by bike. Even just the fear of theft may deter many people from bike commuting. This makes the lack of secure bike parking in our cities not just an inconvenience, but a serious hindrance to citywide mobility. While some cities have started to install secure bike parking pods at transit stations and other high activity locations, in many areas the current options still leave much to be desired. But some cities, such as Barcelona with its Bicibox project, are working to change that.

Bicibox is a secure, modular bicycle parking system that is designed to offer safe and convenient bike parking options throughout the city. Smaller Bicibox stations provide 7 bicycle storage spots and take up about the same amount of space as a single on-street car parking spot, while larger stations provide 14 spots. The stations are divided into individual parking boxes, each fully covered by secure sliding doors so that bikes are shielded from weather and risk of theft. Each station is also equipped with an energy efficient console and card swipe system to access a bicycle parking space. The creators of Bicibox plan to offer pay-per-use stations in the future, but as of now cyclists may access any Bicibox station by signing up as members on an annual flat rate basis.

What I love most about this solution is that it provides so much more than just safe bicycle parking. Like the latest generation of bike share systems, Bicibox stations are fully networked and provide real-time information on parking space availability to users. Cyclists can use the system's website or the Bicibox mobile app to check for open spots and may search by destination to find the nearest station.  By making bike parking convenient, secure, easy to locate, and abundant, innovations like Bicibox make cycling an option for many people who may have otherwise found it infeasible. Eliminating the parking-related barriers to bicycling can go a long way towards promoting better mobility and access to alternative transportation options in our cities.

~ Allison Bullock

LLGA Winners Pilot: Barcelona can Visualize Traffic Flows in Real-Time

Bitcarrier’s CitySolver Showcase was announced Winner of the Barcelona Category at the Living Labs Global Award 2011 at the Award Ceremony in Stockholm, by Anna Majo, Director of the 22@ Barcelona Innovation District. Barcelona’s jury reviewed more than 75 solutions and in the end chose Bitcarrier as bearing the biggest impact on its challenge to automate urban services.[youtube http://www.youtube.com/watch?v=iv-2MXcq1_M]

CitySolver is a solution based on wireless network technology and takes advantage of the proliferation of mobile devices. It is composed of proprietary software (a management platform) and hardware (a sensor for urban environments). CitySolver’s visualization platform allows the clients to get real time traffic information on different routes defined. Information regarding travel times, average speeds, and traffic volume is delivered to users and managers directly; sensors can be installed on existing urban furniture and do not require street closures or other expensive roadwork.

Since the announcement, Bitcarrier worked with the Urban Lab team of 22@ Barcelona to plan the implementation of a pilot as part of a larger consortium to combine traditional and new forms of capturing urban mobility data. Winning the Living Labs Global Award was critical to gain visibility and build trust with Barcelona’s city officials, creating the reference that CitySolver is indeed a new, viable and efficient solution for managing and controlling urban traffic.

Already in August the first phase was completed and included 14 Bitcarrier URBAN sensors installed in the Eixample Area of Barcelona. The consistent and homogenised data is published in real-time to a website accessible to the pilot’s consortium partners and that can be used for new application development to serve traffic managers, fleet managers, and end-users .

New applications and services based on this real-time information can as a result include short-term journey-time predictions and an active traffic management system, drawing also pedestrian movements and estimations of inter-modal changes based on the electronic footprint of mobile devices.

The pilot partners studied and evaluated the radius of detection for each sensor and the quality of data obtained to optimise the location for the sensors in the next phase, which will include 36 additional sensors. This second phase will be launched towards the end of 2011.

The Living Labs Global Award 2012 is open for entries until February 17, 2012.

LLGA Winner's Smart Waste Sensors Pilot Beam Hourly Updates in Barcelona

In February 2010 Urbiotica’s Showcase ‘Intelligent Urban Waste Management’ was announced at the Living Labs Global Awards as winner of the opportunity to pilot in Barcelona, specifically in the 22@ Urban Lab area.[youtube http://www.youtube.com/watch?v=ql1kHhD0EiI]

Of course the Award was immediately providing a more direct way to access decision-makers within the municipality regarding innovation and procurement of urban services. So we quickly started conversations with all the stakeholders involved in the waste collection service –including the environmental department, the 22@ Urban Lab coordination and also Urbaser, the service company in charge of the waste collection for that area of the city.

Our goal was to use the pilot opportunity to prove that our technology provides an integral solution for significantly improving the waste collection process, both in terms of costs and quality of the service. Our wireless sensor networks –composed of active sensors, communication devices and middleware platforms to handle the data collected- provide real-time information of the fill level of each container so that collection routes can be optimized to save resources  and improve the overall service.

During 2010 we took care of agreements with the different stakeholders involved in the pilot regarding the best locations of the sensor and communication elements, the best installation procedures and the expected preliminary results of the project – for example, how to serve and treat the real-time data collected from the dumpsters. In the end 8 sensors where installed: 2 for plastic dumpsters, 2 for glass, 2 for paper, 1 for generic waste and 1 for organic waste.

Several communication elements were also installed in the corresponding street lamps. The result is that for the past 12 months, these 8 sensorized dumpsters are sending data about their fill level every 1 hour; the data is processed through our middleware and served as useful information directly to the municipality as well as the management system of Urbaser, the company providing the collection service.

The collaboration with the different stakeholders in the pilot has been constructive and fruitful. The results are positive and meet what we had expected initially: our system is now installed and running in a small area of Barcelona and we keep an active reporting with the municipality as well as the company in order to refine the whole process and extract valuable practices, which can be used to extend the solution to larger areas of the city and/or to other cities.

 

- Irene Compte, Urbiotica

The Living Labs Global Award 2012 is open for submissions. 22@ Barcelona is among 20 global cities calling for solutions to improve the lives of 100 Million citizens.

Twenty Global Cities Launch Technology Award to improve the living standards of 100 Million Citizens

Twenty global cities, including Barcelona, Cape Town, Lagos, Mexico City, Rio de Janeiro and San Francisco, in four continents, join forces with Living Labs Global, Oracle, CityMart.com and The Climate Group in an effort to find innovative solutions that will improve the living standards of more than 100m citizens by launching the Living Labs Global Award.  International technology and service solution service providers will compete for twenty winning spots that will allow them to pilot their solutions in these cities and put their effectiveness to the test.  

Babatunde Fashola, Governor State of Lagos says: “For any modern City, Lagos being no exception, the requirement to leverage innovation is no longer an option, but a necessity and this I believe is the objective of our partnership with the 'Living Labs Global Award”.

“Oracle is proud of the collaboration with Living Labs Global and cities around the world to improve citizen services through innovation and technology achievement,” said Juan Rada, Senior Vice President, Public Sector.  "Oracle is pleased to be the corporate sponsor of the Living Labs Global Award 2012 showcasing technology innovation in the Public Sector.”

Living Labs Global (www.livinglabs-global.com), the non-profit association which promotes new technologies and services in cities will be working with Barcelona, Birmingham, Caceres, Cape Town, Coventry, Derry~Londonderry, Eindhoven, Fukuoka, Glasgow, Guadelajara, Hamburg, Lagos, Lavasa, Kristiansand, Mexico City, Rio de Janeiro, San Francisco, Sant Cugat, Santiago de Chile and Terrassa to select the providers and the solutions that will best tackle key urban challenges such as social inclusion, intelligent transport, urban service automation, urban lighting, open data systems, smart living, and healthcare.

Councillor Paul Tilsley, Deputy Leader of Birmingham City Council, said “We think the Living Labs Global Award scheme is a real opportunity to help find an innovative solution, fully utilising emerging technologies to efficiently and effectively process food waste, resulting in a sustainable energy source for the benefit of Birmingham businesses and residents.”

San Francisco Public Utilities Commission General Manager Ed Harrington says: "San Francisco is proudly participating in this innovative program to find the best and brightest ideas that will make our city infrastructure more efficient and resilient."

Daniel Hoornweg, Lead Urban Specialist, Cities and Climate Change at the World Bank says “The Living Labs Global Award is particularly useful in that it looks for transformative solutions from all cities around the world. The twenty participating cities have adopted a common standard and process to learn from each other, evaluate, and pilot solutions. This award again shows how cities are best able to learn from each other.”

Sascha Haselmayer, General Director of Living Labs Global said: “We are delighted to be partnering with such an important group of world cities. It is their vision, their leadership, their understanding of current and future challenges and their belief in the power of innovation that is making the Living Labs Global Award not only possible – but a blueprint for the future of cities everywhere”.

The Awards’ last editions attracted 562 entries from 41 countries with winners including, among others, a smart real-time peer-to-peer parking system in Stockholm and an open data citizen participation platform in San Francisco. Oracle Corporation has been named as the lead corporate partner for the Living Labs Global Award 2012 with CityMart.com providing the technical and social networking infrastructure through its urban technology marketplace. International NGO, The Climate Group, and The World Bank are strategic partners, incorporating the Living Labs Global Award into their flagship “Clean Revolution” campaign.

Mark Kenber, CEO of The Climate Group says: “We are delighted to be partnering with Living Labs Global and this impressive array of global cities. We live in an increasingly urban world. The cities’ investment in smart technologies and clean energy, their commitment to use innovation as the best way to both confront urban challenges and improve the living standards of their citizens are crucial in driving the Clean Revolution forward and ensure a cleaner, smarter, better world for all”.

Thomas Ebling, CTO of CityMart.com says: “Living Labs Global Award is an important global process that will contribute to our vision of revolutionising the way local governments invest in and regulate new technologies and services in cities. Its clear process, documented results and accountability are an important milestone and opens the window to large and small solution providers from around the world.”

Twenty Award Categories are being presented and entries are going to be reviewed by international experts against criteria such as climate and community impact, innovation, market relevance and ease of implementation. The Award Categories were defined together with decision-makers in cities around the world. Behind each Category lies the commitment of a city to pilot the winning showcase, with full institutional support to evaluate the impact the solution can have on reaching the community’s objectives.

Submissions to qualify for the Living Labs Global Award can be submitted until the 17th of February 2012. A shortlist of the top 5 Showcases will be presented by each partner city on March 5th 2012. The final Award winners will be announced at the Award Ceremony May 2nd 2012 in Rio de Janeiro on the eve of the Rio Summit on Service Innovation in Cities.

Mischa Dohler, CTO of Worldsensing and Winner of a Living Labs Global Award in the 2011 edition says: “Winning the Living Labs Global Award in May 2011 gave us a pilot trial of our cutting-edge smart parking solution in Sant Cugat. Usually very difficult to achieve, a town hall has actually committed within less than a month to testing and evaluating an innovative technology solution to ease the daily headache of finding a vacant parking space, improve the efficiency, carbon footprint and revenue for the city. For us, as a start-up, this was a major break-through.”

www.twitter.com/livinglabsaward

www.facebook.com/LLGA2012

www.llga.org

About Living Labs Global

Living Labs Global is a non-profit association based in Copenhagen, Denmark, working with 50 global cities and more than 500 companies and innovation centres to promote innovation in services in cities. In 2011 Living Labs Global was recognized as a major global social innovation initiative by Ashoka. Today, the global market for innovative solutions to healthcare, learning, transport, social inclusion, tourism and other services in cities is obscured by lack of knowledge about international experiences, technologies and new business ideas. Living Labs Global strives to collect and present solutions that make cities more attractive, inclusive, efficient and diverse in our Living Labs Global Showcase. Participation is free of charge, providing recognition, visibility and new project opportunities.  Together, we build Your Market for Mobility.

Endorsements of Living Labs Global can be found here: www.livinglabs-global.com/endorsements.asp. Award Twitter Newsfeed: www.twitter.com/LivingLabsAward

About Citymart.com

CityMart.com is providing the secure online submission, showcasing and evaluation platform for the Award process as part of a vision to revolutionise the way cities procure, invest and regulate services. CityMart.com is a technology start-up offering a professional networking and market exchange platform that provides new scalability to build a rapidly growing community of more than 1,000 solution providers and 250+ cities.

CityMart.com offers social networking, market intelligence, evaluation and market development tools to all professionals working with innovative services in cities.

www.citymart.com

About Oracle

Oracle Corporation is acting as corporate partner to promote global smart city solutions.

Oracle's Solutions for Smart Cities, which are based on our experience with local government customers and best-in-class technology and applications, enable you to do the following:

  • Smart Innovation - Resolve up to 90 percent (or more) of most government service requests through integrated multichannel services, including self-service Web/chat; local single numbers such as 311, 1823, 133, 115; Facebook; Twitter; e-mail, etc.
  • Smart Processes - Analyze and streamline key areas—service delivery, infrastructure expenditures, constituent feedback, and others—to determine which services to prioritize, extend, consolidate, or even discontinue
  • Smart Infrastructure - Modernize IT infrastructure to enable integration and interoperability within a city’s existing siloed legacy IT infrastructure and embedded intelligence into city infrastructure to enhance service delivery.
  • Link:  http://www.oracle.com/us/industries/public-sector/smart-cities.htm

About The Climate Group

The Climate Group delivers expertise in the evaluation and knowledge exchange around climate issues.

The Climate Group is an independent, not-for-profit organization, which brings together a global coalition of the world’s most powerful governments, brands and public figures across Asia, Europe and North America. Since 2004, we’ve been working with governments, business leaders and the world’s most influential individuals -- to push for the policies, technologies and investment we need to make the Clean Revolution commercially viable. Together, we have the power to create a smarter, better, more prosperous future for all.

Thursday Video: Visions

The first video to share this Thursday comes from Gensler Los Angeles, an architecture, planning and design firm.  They worked with Sci-Arc, The Architect’s Newpaper, and LA Metro to create Network_LA Transit, a short video that inspires Los Angeles transportation officials to focus on user experience, to create a more customer-influenced system of flexible, multi-modal transportation options.  These visionary images and ideas are compelling and inspiring; understanding how actually to implement them is the next challenge Gensler should tackle. [vimeo http://www.vimeo.com/25688970 w=400&h=225]

NETWORK_LA transit from tam thien tran on Vimeo.

Secondly, this video announces the 4th Advanced Architecture Contest for pilots in Barcelona, to “promote discussion and research through which to generate insights, visions, ideas and proposals that help us envisage what the city and the habitat of the 21st century will be like.”  The video itself doesn’t showcase much, so be sure to check out past editions.

[vimeo http://www.vimeo.com/24112365 w=400&h=225]

Advanced Architecture Contest 2011 from Peter Crosby on Vimeo.

- Terra Curtis

 

Eight Cities Announce Winners to Solve Major Urban Challenges at LLGA2011

The cities of Barcelona, Cape Town, Eindhoven, Lagos, San Francisco, Sant Cugat, Stockholm and Taipei announce the winners of the Living Labs Global Award 2011.

The Award presented the major challenges faced by these cities in the coming years, to which 245 companies from 30 countries responded by presenting their solutions. With rapidly growing populations, budget pressures due to the financial crisis and increasing international competition for investment, talent and tourists cities are looking for innovative approaches to remain competitive. Cities represent a major, yet complex market, spending an annual EUR 3.5 trillion in public procurement alone

The cities of Barcelona, Cape Town, Eindhoven, Lagos, San Francisco, Sant Cugat, Stockholm and Taipei have announced eight winning solutions that were selected by 45 international users out of 245 submissions from 30 countries. Winning solutions will now be piloted in the participating cities, to evaluate their impact to meet the challenges.

In a unique global effort, eight cities joined forces with Living Labs Global to present their pressing challenges to the global business and technology community.

Challenges put forward by cities include the need to provide more efficient and sustainable urban services such as lighting using latest LED technologies; to rethink city services in the light of open data and apps developed by interest groups; to overcome media piracy undermining native film industries through digital distribution systems; or the need to provide financing and support to social entrepreneurs in African cities. The winning solutions are:

City of Barcelona: Citysolver, by Bitcarrier

City of Cape Town:  Venture Capital Cultivator Fund, by PoweredbyVC

City of Eindhoven: Integral Solution for Urban Infrastructures (SIIUR), by bdigital

City of Lagos: Eggup | Sell your films while preventing piracy, by Eggup.com

City of San Francisco: Open Data as a Platform for Citizen Service Delivery, by Socrata Inc.

City of Sant Cugat: Smart Parking for Smart Urban Living, by Worldsensing

City of Stockholm: Spotscout, by Spotscout Inc.

City of Taipei: A+ Care: Smart Autonomous TeleHealth Care Service, by Netown

Winners were announced after an international two-round jury process under auspices of Living Labs Global, a non-profit association based in Copenhagen working with 40 cities and 450 companies around the world to promote service innovation in cities.

The Award Ceremony was attended by 200 participants from 20 countries in Stockholm as part of the Stockholm Summit for Service Innovation in Cities.

The Living Labs Global Award 2011 is a unique global process providing full accountability in the evaluation through independent experts. The Award was carried out in partnership with Oracle Corporation, Farglory and supporting organisations from around the world.

About the Living Labs Global Award

Living Labs Global is a non-profit association based in Copenhagen (Denmark), working with 40 cities and 450 companies and research centres in Europe, Africa, Asia and the Americas with a mission to open the market for service innovation in cities and overcoming key technology, organisation and trade barriers.

The Living Labs Global Award is an annual process over 8 months in which cities present their challenges and provide guidance to the business and technology community on future investment plans and needs. Solution providers respond by submitting existing technologies as entries for evaluation by an international jury.

Follow results and the upcoming Living Labs Global Award 2012 on Twitter. Facts: More than 557,000 local governments provide services to more than 50% of the world’s population with an annual spending of 3.5 Trillion Euros per year. New technologies can radically improve transport and mobility systems, access to finance, media distribution, social services and other key areas of urban life.

Eight Cities Announce Winners to Solve Major Urban Challenges at LLGA2011

The cities of Barcelona, Cape Town, Eindhoven, Lagos, San Francisco, Sant Cugat, Stockholm and Taipei announce the winners of the Living Labs Global Award 2011.

The Award presented the major challenges faced by these cities in the coming years, to which 245 companies from 30 countries responded by presenting their solutions. With rapidly growing populations, budget pressures due to the financial crisis and increasing international competition for investment, talent and tourists cities are looking for innovative approaches to remain competitive. Cities represent a major, yet complex market, spending an annual EUR 3.5 trillion in public procurement alone

The cities of Barcelona, Cape Town, Eindhoven, Lagos, San Francisco, Sant Cugat, Stockholm and Taipei have announced eight winning solutions that were selected by 45 international users out of 245 submissions from 30 countries. Winning solutions will now be piloted in the participating cities, to evaluate their impact to meet the challenges.

In a unique global effort, eight cities joined forces with Living Labs Global to present their pressing challenges to the global business and technology community.

Challenges put forward by cities include the need to provide more efficient and sustainable urban services such as lighting using latest LED technologies; to rethink city services in the light of open data and apps developed by interest groups; to overcome media piracy undermining native film industries through digital distribution systems; or the need to provide financing and support to social entrepreneurs in African cities. The winning solutions are:

City of Barcelona: Citysolver, by Bitcarrier

City of Cape Town:  Venture Capital Cultivator Fund, by PoweredbyVC

City of Eindhoven: Integral Solution for Urban Infrastructures (SIIUR), by bdigital

City of Lagos: Eggup | Sell your films while preventing piracy, by Eggup.com

City of San Francisco: Open Data as a Platform for Citizen Service Delivery, by Socrata Inc.

City of Sant Cugat: Smart Parking for Smart Urban Living, by Worldsensing

City of Stockholm: Spotscout, by Spotscout Inc.

City of Taipei: A+ Care: Smart Autonomous TeleHealth Care Service, by Netown

Winners were announced after an international two-round jury process under auspices of Living Labs Global, a non-profit association based in Copenhagen working with 40 cities and 450 companies around the world to promote service innovation in cities.

The Award Ceremony was attended by 200 participants from 20 countries in Stockholm as part of the Stockholm Summit for Service Innovation in Cities.

The Living Labs Global Award 2011 is a unique global process providing full accountability in the evaluation through independent experts. The Award was carried out in partnership with Oracle Corporation, Farglory and supporting organisations from around the world.

About the Living Labs Global Award

Living Labs Global is a non-profit association based in Copenhagen (Denmark), working with 40 cities and 450 companies and research centres in Europe, Africa, Asia and the Americas with a mission to open the market for service innovation in cities and overcoming key technology, organisation and trade barriers.

The Living Labs Global Award is an annual process over 8 months in which cities present their challenges and provide guidance to the business and technology community on future investment plans and needs. Solution providers respond by submitting existing technologies as entries for evaluation by an international jury.

Follow results and the upcoming Living Labs Global Award 2012 on Twitter. Facts: More than 557,000 local governments provide services to more than 50% of the world’s population with an annual spending of 3.5 Trillion Euros per year. New technologies can radically improve transport and mobility systems, access to finance, media distribution, social services and other key areas of urban life.

Impressions from our Cities Summit 2011

With 200 attendees from some 19 countries in Europe, Asia, Africa and the Americas our Stockholm Summit on Service Innovation in Cities together with the Living Labs Global Award Ceremony was by many considered the most successful matchmaking event we organised to-date. Business leaders from large and small enterprises shared their technologies, visions and investment plans to make our cities smarter, more sustainable and accessible; policy makers outlined their challenges and achievements that will define the market for innovative solutions in cities for the years to come; and research centers shared their latest experiments, pilots and achievements. [slickr-flickr search=sets set=72157626713013712]

Visioning workshops brought together groups of cities and entrepreneurs to invent new approaches to major urban challenges such as visual impairment, parking, innovation and investment.

Our festive Living Labs Global Award 2011 Ceremony saw city leaders award the winning solutions that will now be piloted in Barcelona, Cape Town, Eindhoven, Lagos, San Francisco, Sant Cugat, Stockholm and Taipei. Congratulations to the winners!

Thanks to all who made this such a rewarding day, especially the Cities of Stockholm and Barcelona, Kista Science City, Oracle Corporation and Farglory as well as the many collaborators from all parts of the world.!

245 Entries for Living Labs Global Award 2011

Today we have closed submissions for the Living Labs Global Award 2011. Companies, research centres and NGOs from 127 cities in 29 countries submitted their Showcases to the Award.International juries, chaired by the partner cities of Barcelona, Cape Town, Eindhoven, Lagos, San Francisco, Sant Cugat, Taipei and Stockholm will start their work in the coming days and we will announce the shortlists on March 21st. Enjoy browsing the map of where innovations came from!

http://batchgeo.com/map/bb63209e1306a6d3ff112f81f3be8b67

View Map of Living Labs Global Award 2011 Entries in a full screen map

Eight Global Cities Launch Technology Award to Help 40 Million Citizens

Eight global cities from Europe, Asia, Africa and North America join us in a challenge to find innovative solutions to major societal problems by opening competition among international solution-, technology- and service providers. The eight winners of the Living Labs Global Showcase Award will be invited to pilot their solutions in these cities, proving the effectiveness of new solutions and offering a first step for innovative providers to enter new markets. http://www.livinglabs-global.com/flash/awards2011.swf

The participating cities, representing 40 million citizens from Europe, Africa, North America and Asia call for solutions that can solve some of their most pressing challenges:

  • Automation of Urban Services
  • Intelligent Urban Lighting Solutions for Social Interaction & Orientation
  • Venture finance for millions of African entrepreneurs
  • Sustainable Initiative on Intellectual Property Protection
  • Creating the Next Generation of Government
  • Solutions for digitally enabled accessible ecoCities
  • Intelligent Transport Solutions
  • Smart solutions for 10,000 Smart Houses, 16 Green Communities, 1 Eco-City

Oracle Corporation and Asia’s Farglory have been named as corporate partners for the 2011 Living Labs Global Award. Submissions follow the format of the Living Labs Global Showcase and can be submitted for free until the 28th of February 2011. A shortlist of the top 40 Showcases will be presented by the international juries on March 21st 2011. Winners will be announced at the Award Ceremony on May 12th 2011 at the Stockholm Summit on Service Innovation in Cities.

Behind each Category lies the commitment of a city to pilot the winning showcase, with full institutional support to evaluate the impact the solution can have on reaching the community’s objectives.

Copenhagen Picks Billy-Bike Navigation Solution to Pilot the Future

37 companies from around the world have presented solutions for piloting the future of biking in Copenhagen. The winner was announced today at the Copenhagen | Barcelona | Kaohsiung Summit on Service Innovation in Cities by Copenhagen's Health Mayor Ninna Thomsen: a travel plan that displays the most bike-friendly route through town.When more than 36 percent of citizens use their bikes every day to get to work, school or university, Copenhagen also needs a travel plan for cyclists, says the Mayor for Healthcare of Copenhagen, Ninna Thomsen.

Billy Bike was announced today to 20 cities and 50 companies by Health Mayor Ninna Thomsen at the Copenhagen | Barcelona | Kaohsiung Summit on Service Innovation in Cities, as the chosen solution after a 4-month competition. 37 solutions that can improve health, reduce CO2 emissions, and make it easier for citizens to move around the city were submitted from 17 countries in Europe, Asia and North America in response to a call for pilot launched by the City of Copenhagen and Living Labs Global in July.

Astando, the company that first implemented Billy Bike in Stockholm, will now engage in detailed planning meetings to bring the solution to the citizens of Copenhagen for a pilot in 2011. Billy Bike was chosen by a group of evaluators including the City of Copenhagen and the Bicycle Association of Copenhagen. All the world's cities need innovative solutions that make everyday life easier for citizens and call for green choices while allowing for improvements in efficiency of municipal services. There are plenty of companies that develop these solutions, but it is a challenge to get them into service in the city. So we try to push this by bringing together cities and companies together, says Ninna Thomsen.

A product such as Billy Bike has a great potential. For example, we imagine that the home care services in Copenhagen can use it as a tool to get faster and safer around town, just as technology can also be used to help our visually impaired citizens find their way, as they already do in Stockholm today, says Ninna Thomsen.

The Future Bike Call for Pilots has shown that already today many solutions can be found to revolutionise our cities when a city like Copenhagen presents its needs. These are solutions that exist today, helping to reduce the barrier to implementation for cities and opening international opportunities for companies like Astando, that continually invent new urban solutions like Billy Bike affecting the lives of millions of citizens. In the coming months, the pilot will bring this solution to life for the citizens of Copenhagen to build their own opinion and contribute to the future of the city's services.

Connecting cities: a Cluster.eu interview with Sascha Haselmayer

Cluster.eu, a great online and published magazine, gave me some challenging questions about our book "Connected Cities: Your 256 Billion Euro Dividend". Read it here - Connecting cities: an interview with Sascha Haselmayer.

Lanzamiento del libro "Tu Dividendo de 256.516 Millones"

Living Labs Global se complace en invitarle a la presentación del libro "Tu Dividendo de 256.516 Millones", la edición en español y actualización de nuestro libro “Connected Cities: Your 256 Billion Euro Dividend” publicado por la Universidad de Barcelona. El libro cuenta con un nuevo epílogo realizado por el profesor Xavier Torrens, en el que posiciona el libro como una contribución fundamental en el actual debate sobre la política de la innovación local y urbana.

Los autores presentarán el libro con motivo del INTA34 Congreso Mundial de Desarrollo Urbano, en Donostia-San Sebastián (España) durante la recepción de bienvenida del domingo, el próximo 24 de octubre, de 19:00-21:00 horas y en la primera sesión plenaria del miércoles, 27 de octubre. El libro ya está disponible y se puede adquirir a través de la página web de la Universidad de Barcelona o en las librerías de la Universidad de Barcelona.

Sobre este libro:

Este libro es un manual sobre innovación de servicios en ciudades dirigido al sector público y a directivos empresariales en el ámbito de servicios de innovación, especialmente para profesionales de pequeña y mediana empresa que desarrollan servicios de innovación y soluciones para ciudades.

Movilidad no es una tecnología sino un cambio de paradigma. El usuario, tanto de ciudadano, como de profesional o visitante, se encuentra en un estado de movilidad representado por la ubiquidad de los teléfonos móviles en nuestra sociedad.

¿Porque, este libro se pregunta, no han tenido éxito servicios  altamente apreciados como la gestión del aparcamiento a través de tu móvil, servicios turísticos o soluciones para la deficiencia visual, incluso a pesar de las inversiones astronómicas en infraestructuras digitales que se han hecho durante la última década? ¿Porque, no han alcanzado estas infraestructuras un impacto de productividad como el que tuvo internet en nuestras economías, cuando más del 60% de los ciudadanos del mundo tenían acceso a ellas?

256.516 millones de Euros es la suma de la oportunidad presentada en este libro, siguiendo casos de negocio reales y ejemplos de movilidad de servicios de innovación en ciudades. Dibujando desde el conocimiento y las experiencias de Living Labs Global, el libro ilustra lo que define el mercado para movilidad, abandonado por muchos por su propia complejidad. El libro estructura, de una manera lógica, las oportunidades del mercado, frustraciones y éxitos, y actores, en una llamada para la acción de cambiar fundamentalmente el modo en que prestamos los servicios en las ciudades.

Now out: Spanish Edition of our Handbook on Service Innovation in Cities

Living Labs Global is pleased to invite you to the launch of the book “Tu Dividendo de 256.516 Millones”, the updated and Spanish language edition of our handbook “Connected Cities: Your 256 Billion Euro Dividend” be published by the University of Barcelona. The book features a new epilogue by Professor Xavier Torrens, placing the book as a critical contribution in the current debate on local and urban innovation policy.

We will present the book on the occasion of INTA's 34th World Urban Development Congress, in Donostia-San Sebastian (Spain) during the Welcome Reception on Sunday, October 24, 2010, from 19:00-21:00 and the first plenary session on Wednesday, October 27th.

The book is now available to order from the University of Barcelona webstore or can be bought in one of the University of Barcelona’s bookshops.

The Case of Tourism and Roaming

In our Handbook on innovation in services and mobility in cities, we published comparative data on the cost and impact of digital vs paper tourist maps. One of our conclusions is that digital mobility costs 1,011x more than paper maps. The updated table below, reflecting the latest available data on global tourism in cities (2008), shows the scale of the burden roaming poses on cities. Table taken from "Connected Cities: Your 256 Billion Euro Dividend"

Our data shows that, as an example, the 15 million international tourists visiting London in 2008 would have had to pay a total of EUR 102 billion in roaming charges to access the 22 million paper maps they collected that year. This is about 5x the total spending of tourists in London per year. Yet, the paper maps resource consumption constituted the equivalent of 19,000 trees - never mind the burden on dealing with the 1,600 hectares of discarded paper to the recycling systems.

But these numbers are fictional, since no tourist coughs up the EUR 4,550 per visit that these numbers imply. instead, visitors chose to disable data services and roaming, pick up a free paper map (subsidized by the local tourist industry), continuing to make use of all its functions: scribbling, asking for directions, sharing & tearing, and tracing their route. All that at a cost of zero Euros.

What then, has to change? In our book we argue that we need to fundamentally change the way we organise the cost of digital services in cities, eliminating roaming whilst adding significant commercial upsides to the operators to the tune of EUR 2 billion per year. Roaming is about 182x as costly as local data tariffs on prepaid plans, meaning that London could replace its paper maps for about EUR 560 million - or a mere 2.8% of tourist expenditure. These numbers do not take into account the efficiency gains in bulk-costs and data consumption by reversing our business models, which would reduce costs to around 1.4% of spending and could make London (or any other city choosing to become the first to tackle this issue) the first roaming-free tourist destination in the world.

Who would finance this? How about those that pay for the maps already dedicating a small percentage of their revenue instead to making theirs the most innovative and attractive tourist destination in the world...

Our Handbook on Innovation in Services and Mobility in Cities - "Connected Cities: Your 256 Billion Euro Dividend" - now out!

We are pleased to announce that our new Handbook on Service Innovation in Cities is now out, published by the DesignLondon at the Royal College of Art. The result of a collaborative effort involving more than 20 contributors, the book presents rich original data and serves as a resource for professionals from both public and private sectors, as well as entrepreneurs, engaged in the complex yet potentially profitable market for service innovations in cities.

You can flick through and order the book now at Amazon (UK), Amazon (US).

Mobility is not a technology, but a paradigm shift. The user, as citizen, professional, or visitor is in a state of mobility represented by the ubiquity of mobile phones in our society. Why this book asks, have highly appreciated services like mobile parking, tourism services, or solutions for the visually impaired not taken off despite the astronomical investments into digital infrastructures in the past decade? Why, have these infrastructures not had the productivity impact that the internet had on our economies, when more than 60% of the world population have access to them?

256 Billion Euro is the sum of opportunity presented in this book, following real business cases and examples of mobility and service innovations in cities. Drawing on the rich insights of Living Labs Global, the book illustrates what defines the market for mobility, neglected by many for its complexity. It logically structures the market opportunities, frustrations and successes, and actors that make or break success into a coherent call for action to fundamentally change how we deliver services in cities.
This book reveals important insights for public leaders, local politicians, service professionals in public and private organisations, entrepreneurs, technology experts, consultants and researchers interested in promoting innovation and excellence in cities today.